Privacy Policy

1. General Provisions

1.1. This Policy was developed in accordance with:

• Constitution of the Russian Federation
• Federal Law No. 152-FZ dated 27.07.2006 "On Personal Data"
• Federal Law No. 38-FZ dated 13.03.2006 "On Advertising"
• Government Decree No. 687 dated 15.09.2008 "On Approval of Regulations on Personal Data Processing"

1.2. This Policy applies to all personal data that the Operator may receive from the User when:

• filling out contact forms on the Website
• placing orders for services
• subscribing to newsletters
• contacting support
• using any Website services

1.3. Personal Data Protection

The Operator ensures protection of personal data in accordance with Russian law and is responsible for its security.

1.4. Policy Changes

The Operator reserves the right to amend this Policy. The new version takes effect upon publication on the Website.

1.5. Applicable Law

This Policy and relations between the Operator and User are governed by the laws of the Russian Federation.

2. Personal Data Composition

2.1. Definition

Personal data means any information relating directly or indirectly to an identified or identifiable individual (data subject).

2.2. The Operator processes the following categories of personal data:

2.2.1. Data provided by the User:

• Full name
• Email address
• Phone number
• Company name
• Other information necessary for service provision

2.2.2. Data collected automatically:

• Device IP address
• Browser and operating system information
• Device specifications
• Cookie data
• Date and time of Website access
• Requested page addresses

2.3. Required Information

Required information is marked accordingly on forms. Other information is provided at the User's discretion.

2.4. Data Accuracy

The Operator does not verify the accuracy of personal data and assumes that the User provides accurate information.

2.5. Third-Party Websites

This Policy applies only to pommedeterre.ru. The Operator is not responsible for third-party websites.

2.6. Categories of Data Subjects

The Operator processes personal data of the following categories of subjects:

• Website visitors
• Users who filled out contact forms
• Clients who ordered Operator services
• Newsletter subscribers

3. Purposes of Personal Data Processing

3.1. The Operator processes personal data for the following purposes:

3.1.1. Service Provision:

• Processing requests for website and web application development
• Technical client support
• Web development consultations

3.1.2. Contract Fulfillment:

• Processing service orders
• Financial settlements
• Providing work progress updates

3.1.3. User Communication:

• Sending order status notifications
• Processing inquiries and requests
• Informing about new services (with User consent)

3.1.4. Service Quality Improvement:

• Analyzing Website performance
• Conducting surveys and research
• Developing new services

3.1.5. Legal Compliance:

• Fulfilling tax legislation requirements
• Providing information to government authorities upon request

3.2. Purpose Limitation

The Operator does not process personal data for purposes not specified in this Policy.

4. Personal Data Processing and Transfer Conditions

4.1. Legal Grounds for Processing:

• User consent to personal data processing
• Contract to which the User is a party
• Federal Law No. 152-FZ "On Personal Data"

4.2. Processing Methods:

• Collection, recording, systematization, accumulation, storage
• Clarification (updating, modification)
• Extraction, use, transfer
• Depersonalization, blocking, deletion, destruction

4.3. Confidentiality

The Operator ensures confidentiality of User personal data.

4.4. Third-Party Transfer

The Operator may transfer personal data to third parties in the following cases:

• User has explicitly consented
• Transfer is necessary for contract fulfillment
• Transfer is required by Russian law
• Transfer is necessary to protect Operator's rights

4.5. Cross-Border Transfer

The Operator does not perform cross-border transfer of personal data. All data is stored and processed within the Russian Federation.

5. User Rights

5.1. The User has the right to:

• Receive information about their personal data processing
• Request clarification, blocking, or destruction of data
• Withdraw consent to personal data processing
• Access their personal data
• Appeal the Operator's actions or inactions

5.2. Contact Information

To exercise your rights, you may send a request via Telegram: @la_nyt or to the Website: https://pommedeterre.ru

5.3. Response Time

The Operator will review the request within 30 days of receipt.

5.4. Consent Withdrawal Procedure

The User may withdraw consent to personal data processing by sending a written request via Telegram: @la_nyt with the following information:

• Full name (if available)
• Contact details (email or phone) provided during registration
• Request to stop personal data processing

Upon receiving the withdrawal, the Operator will stop processing and destroy the data within 30 days, except when processing is required for contract fulfillment or by law.

6. Cookies

6.1. Cookie Usage

The Website uses cookies to ensure functionality and improve user experience.

6.2. Definition

Cookies are small text files stored on the User's device when visiting the Website.

6.3. Cookie Types:

• Strictly necessary - ensure basic Website functionality
• Functional - remember User preferences
• Analytical - collect visit statistics (Yandex.Metrica)

6.4. Cookie Management

Users can manage cookies through browser settings. Disabling cookies may limit some Website features.

7. Personal Data Protection Measures

7.1. General Measures

The Operator takes legal, organizational, and technical measures to protect personal data from unauthorized access, destruction, modification, blocking, copying, and distribution.

7.2. Technical Measures:

• HTTPS protocol usage
• Personal data encryption
• Data access control
• Regular software updates

8. Data Storage and Destruction

8.1. Storage Period

Personal data is stored no longer than required for processing purposes.

8.2. Storage Terms:

• Service data - contract duration + 3 years
• Financial documents - at least 5 years
• Marketing data - until consent withdrawal

8.3. Destruction

Upon achieving processing purposes, data is destroyed in a manner preventing recovery.

9. Operator Contact Information

Inquiries are processed within 30 days.

10. Liability

10.1. Operator Liability

The Operator is liable for compliance with Russian personal data legislation in accordance with the Administrative Code and Criminal Code of the Russian Federation.

10.2. Dispute Resolution

Disputes arising from personal data processing are resolved through negotiations. If no agreement is reached, the dispute is referred to the court at the Operator's location.

10.3. Appeals

The User may appeal the Operator's actions or inactions to Roskomnadzor or through the courts.

11. Final Provisions

This Policy is a publicly available document.

All matters not covered by this Policy are governed by Russian law.

Continued use of the Website after changes constitutes acceptance.