Support

Website maintenance and continuous development

We support the website as a business system: resolve incidents, manage technical debt, and ship planned improvements.

Discuss your project
from
RUB 30,000/mo
Onboarding
from 1 business day
01

What you get

  • One task channel and transparent status
  • Backups, monitoring, and safe releases
  • Bug fixes and dependency updates
  • Continuous performance, SEO, and conversion improvements
02

Formats and pricing

03

How we work

  1. 01

    Audit the system and receive access securely.

  2. 02

    Agree priorities, SLA, and task workflow.

  3. 03

    Resolve critical risks and create a development plan.

  4. 04

    Ship through verified releases and report regularly.

A related case

Art Kormushka

Ongoing releases, integrations, monitoring, and development for an e-commerce system.

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Frequently asked questions

Frequently asked questions

Can you take over a website built by another team?

Yes, after a technical audit of the code, infrastructure, access, backups, and critical dependencies.

How quickly do you respond to incidents?

Response time depends on the service level and is written into the SLA with severity and notification rules.

Do unused hours roll over?

The rule depends on the support format. Reserved capacity, planned work, and separately estimated tasks are distinguished in the proposal.

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Tell us about the project

We will reply during business hours, clarify the context, and suggest a practical next step.